CREED LIFESTYLE

Customer Policy & Purchase Guidelines

Thank you for choosing CREED Lifestyle. These guidelines outline the terms governing purchases, product usage, and interactions with our brand. By shopping with us, you agree to the policies below.


1. Purchase Confirmation

  • Orders are considered confirmed only after successful payment verification.

  • Customers will receive a Call or SMS confirmation once an order has been placed.

  • CREED Lifestyle reserves the right to reject, cancel, or limit orders at its discretion.

  • Product availability is subject to stock levels at the time of purchase.


2. Pricing & Exclusive Offers

  • All prices displayed are subject to change without prior notice.

  • Limited-time campaigns, seasonal promotions, and special offers may have separate conditions.

  • Discount codes cannot be exchanged for cash or combined unless specifically stated.

  • Promotional offers remain valid only during their advertised period.


3. Dispatch & Delivery Policy

  • We strive to process and dispatch orders as quickly as possible.

  • Delivery timelines may vary based on destination, courier service, and external factors.

  • Customers are responsible for providing accurate shipping details.

  • Additional delivery charges may apply to certain locations.


4. Return Requests & Replacement Policy

  • Eligible return or replacement requests must be submitted within the specified return period.

  • Returned products must remain unused and in original condition.

  • Refunds, where approved, will be processed through the original payment method.

  • Certain products may not qualify for returns due to hygiene, safety, or clearance sale restrictions.


5. Product Care & Proper Usage

  • Customers are encouraged to follow all usage instructions provided with each product.

  • Improper use, neglect, or unauthorized modifications may affect product performance.

  • CREED Lifestyle is not responsible for damages resulting from misuse or unintended application.


6. Quality Assurance Coverage

  • Selected products may include warranty or quality assurance coverage.

  • Proof of purchase is required for all warranty-related claims.

  • Coverage does not apply to accidental damage, misuse, or normal wear and tear.

  • Approved claims may result in repair, replacement, or store credit at our discretion.


7. Customer Information & Privacy

  • Personal information is collected solely to process orders and improve customer experience.

  • We maintain reasonable measures to protect customer data.

  • Customer information will never be sold or rented to unauthorized third parties.

  • By using our services, you consent to our data handling practices.


8. Brand Assets & Intellectual Property

  • All CREED Lifestyle branding, logos, designs, graphics, images, and content remain the exclusive property of the company.

  • Unauthorized copying, reproduction, or commercial use is prohibited.

  • Any misuse of intellectual property may result in legal action.


9. Liability Notice

  • CREED Lifestyle shall not be held responsible for indirect, incidental, or consequential damages arising from product use.

  • Our responsibility is limited to the value of the purchased item where permitted by law.

  • Nothing within these terms affects rights protected under applicable consumer regulations.


10. Policy Updates

  • We may revise these guidelines periodically to reflect operational, legal, or business changes.

  • Updated versions become effective immediately upon publication.

  • Continued use of our website or services signifies acceptance of any revised terms.


11. Get in Touch

For support, inquiries, or assistance:
Contact Us on +977 9702663367 (Whatsapp Available)
Insta@CreedLifestyleNepal